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User data protection policy

Why a data protection policy?

The purpose of this Data Protection Policy is to inform you - as a customer or user - in a concise, transparent and understandable manner about how Renaissance by LM collects and manages your personal data. In addition to the various contractual or data collection media, it is intended to centralize this information so that it is easier for you to read it. Renaissance by LM, hereinafter referred to as "the Site" the following information:

Renaissance by LM will modify it, for example to take into account possible organizational, technical or regulatory changes. It is therefore advisable to consult it regularly.

What personal data do we use and how do we collect it?

Contact form

In order to provide you with answers adapted to your needs, we are led to ask you for your identification and contact information.


A cookie is a text file that may be stored in a terminal when viewing a Service with a browser. A Cookie enables its sender, during its period of validity, to recognize the terminal concerned each time this terminal accesses digital content containing Cookies from the same sender.

You are informed that, when you connect to this Site, Cookies are installed on your receiving terminal (computer, tablet, smartphone, etc.) for the proper functioning of the Services, or on your browser depending on the choice you have made, which choice may be modified at any time. You will find the list of cookies installed on this site in the manager accessible at the bottom right of your screen.

In what cases are your personal data used?

All the personal data we collect is used for the strict purpose of respecting our commitments to you and to provide you with the service you expect in the context of our relationship:

Answering questions and other requests from the contact form
Site traffic statistics

In no case will your personal data be used for other purposes.

Who are the recipients of your personal data?

Your personal data is strictly intended for the staff of the Renaissance by LM organization authorized to process them in order to provide the service you have requested. Under no circumstances will your personal data be sold or disclosed to third parties.
Is your personal data secure?

Renaissance by LM is committed to educating its agents about data protection and taking all technical and organizational measures to ensure the security of your personal data.

How long does Renaissance by LM keep your personal data?

We will retain your data only as long as necessary to perform our services or as required by law. At the end of this period, your personal data will be deleted. We cannot delete your data if there is a legal obligation to retain it, e.g. if it is prescribed by accounting law or if there is a legal reason to retain the data, e.g. an ongoing contractual relationship.

What rights do you have over your personal data?

Regulations give you the right to ask Renaissance by LM:

access to your data;
the correction or deletion of your data;
the limitation of the processing of your personal data;
to object to the processing;
the portability of your data.

For more information on the content and the conditions of application of these rights, please consult the CNIL website.

Who to contact to exercise your rights on your personal data?

The person to contact in Renaissance by LM on the subject of the protection of personal data is Mrs Laurence Marchand. This person can be contacted by email at contact@lm-renaissance.fr, or by mail at Renaissance by LM's headquarters. Renaissance by LM may reject unreasonable requests or whose acceptance is not required by law, especially those that would be difficult to implement, require a disproportionate technical effort or could cause fraud.

If you consider that your rights are not respected, you have the right to file a claim with the CNIL - 3 Place de Fontenoy TSA 80715 75334 PARIS CEDEX 07 (https://www.cnil.fr)